Do you want a meaningful career that offers many benefits?
If so, you’re in the right place. When you work with us, you make people feel better every day. And you can look forward to a lot from your role.
We are not a call centre – we make sure people get the help they need. As a global 24/7 assistance provider, we make sure all cases are handled smoothly and securely. This is why we have organisational specialists, operations managers and other experts working behind the scenes.
Many of our positions do not require medical training or qualifications. Above all, you need to be willing to help, friendly and well organised. And if you’re good with languages and have several under your belt, you’ll have the chance to use them with us every day.
Our USPs:
A fantastic team
We’ll leave it to those who know best to do the talking: our employees. A few testimonials are provided below.
Openness and diversity
We employ people from various backgrounds. This makes teamwork exciting and enriching. We don’t ask for any specific training or qualifications. Our approach: we provide you with an in-depth onboarding experience.
Flexibility and work–life balance
We prepare our work schedules six weeks in advance so you can plan your life in plenty of time. Part-time positions, home office and work–life balance? Count on it.
Flat hierarchies and a close community
Our priority is to help people in need when they call us. For us, short lines of communication are the key to guaranteeing our work is of the highest quality.
Wir gehören zu den Top Arbeitgebern 2025:
Your benefits
![[object Object]](https://cdn.sanity.io/images/fbzlujc4/production/d0c60fb25cf3f45811bbaaf21d2f81c8e9ed7c5f-64x64.png)
Pension fund
We invest in your future and pay up to 2.5 times more into your pension than is required by law.
![[object Object]](https://cdn.sanity.io/images/fbzlujc4/production/61078713a870498bf25e8dad973e7c98299bd499-64x64.png)
Supplementary accident insurance
Safety is paramount in our business. That includes yours, too: our employees are privately insured worldwide and receive full pay in the event of an accident.
![[object Object]](https://cdn.sanity.io/images/fbzlujc4/production/3d340fa4846b8f60d53e978a5f0d8750e28bcd21-64x64.png)
Special conditions on insurance policies
From household contents to motorbikes: we give you access to discounts on various types of insurance.
![[object Object]](https://cdn.sanity.io/images/fbzlujc4/production/ffe8d35c3b11211af85d55db7c0f9b5987cb1ebf-64x64.png)
Home office
We plan our office hours so you can work part of them from home.
![[object Object]](https://cdn.sanity.io/images/fbzlujc4/production/ae5f944bcb47ce794934ecce3ecd530847fa49fe-64x64.png)
Parental leave
At Medicall, female employees receive 14 weeks of maternity leave, while male employees receive 10 days of paternity leave – on full pay courtesy of us.
![[object Object]](https://cdn.sanity.io/images/fbzlujc4/production/bae1ab370dad579883065d6ddcfb6e9b9fb0850b-64x64.png)
Holidays
Taking time off is just as important as work: we give you 26 days’ holiday per year – and 31 if you are over 50 years of age.
![[object Object]](https://cdn.sanity.io/images/fbzlujc4/production/b8b1debed75071e71a74e12c35a2682be3e7cbff-64x64.png)
Team events
Working together should be fun, too. We like to relax with a drink and regularly organise events to build our team spirit.
![[object Object]](https://cdn.sanity.io/images/fbzlujc4/production/308b6a7a5408993be4da91aefa7f87aa4f25e8e9-43x50.png)
Free parking
We offer free parking for our employees.
![[object Object]](https://cdn.sanity.io/images/fbzlujc4/production/0fd966fde5f452897e2322f5e69dc10d2c375528-64x64.png)
Other benefits
Our other benefits include a contribution towards a gym subscription and free coffee and fruit.
«The complexity of repatriation cases and the many different hurdles involved – medical assistance, language, communication and so on – challenge and inspire me time and again.»
Brigitte Kähny
«Medicall allows me to use my language skills to communicate with people in need from different backgrounds in their preferred language.»
Ana Maria Diaz
«My role at Medicall is more than just a job – it is my passion to assist people in all manner of situations and make a genuine difference.»
Ivan Guarini
«The element that motivates me in my work at Medicall more than anything else is having direct contact with people in need and being able to support people in difficult situations.»
Samantha Martin
«The gratitude shown by the people we help each day is what inspires me again and again. It enables me to do something of merit and to grow both personally and professionally.»
Daniela Ramsauer
«I am driven by the fact that my work as part of the Personal Alarm Service team allows me to assist and safeguard elderly people in difficult situations daily by bringing our alarm response solutions into play.»
Iris Serrano
«I am hugely thankful I can do something worthwhile in my job and channel my energy into projects that have a palpable impact.»
Susanne Felber
Have any questions or would you like to know more about us?
Whether you are getting in touch about a current vacancy or want to know more about how we are as an employer: we’re more than happy to take time out for you. Please contact Francesca directly.
Francesca Ricciardi Talent Sourcing & Recruitment Manager